Privacy Policy

At FeatureRank ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

By using FeatureRank, you agree to the collection and use of information in accordance with this policy.

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, and profile information from our authentication provider (Clerk)
• GitHub Data: Repository information, issue data, and reaction analytics with your explicit permission
• Payment Information: Billing details processed securely through our payment provider (Autumn)
• Usage Data: How you interact with our Service, including pages visited and features used

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
• Analytics Data: Usage patterns and performance metrics

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve FeatureRank functionality
• Account Management: To create and manage your account, process payments, and provide customer support
• Analytics: To analyze usage patterns and improve our Service
• Communication: To send important updates, security alerts, and marketing communications (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect and prevent fraud, abuse, and security incidents

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Service:

• Clerk: For user authentication and account management
• Convex: For data storage and real-time synchronization
• Autumn: For payment processing
• Analytics Providers: For usage analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal subpoenas or court orders
• Government requests
• Investigations of illegal activity
• Protection of our rights and safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Security audits and vulnerability assessments
• Incident Response: Procedures for responding to security incidents
• Third-Party Security: Our service providers maintain similar security standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your experience:

6.1 Types of Cookies

• Essential Cookies: Required for basic Service functionality
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect Service functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us at privacy@featurerank.dev. We will respond to your request within 30 days.

We retain your personal information for as long as necessary to:

• Provide our Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we securely delete or anonymize it. Account data is typically retained for 3 years after account closure, unless longer retention is required by law.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Your explicit consent where required

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Email notification
• Prominent notice on our Service
• Update of the "Last updated" date

Your continued use of FeatureRank after changes constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@featurerank.dev
• Address: FeatureRank - Daniel Gietmann Siegburger Straße 129 B 53229 Bonn
• Data Protection Officer: dpo@featurerank.dev

We are committed to addressing your concerns and will respond to your inquiries within 30 days.